Hi all. So I have a 54" legacy duo and a sapphire. I went to put everything together today and the control pad would beep, but no buttons would activate any outputs (light bar, siren, or others), no back light, and I was getting a fast flashing middle light and a single flash on the red one. I unplugged the wecan connector and everything worked fine minus the bar obviously. I have it programed as a legacy duo in command, what else should I look for?
Sapphire/ legacy issue
- Thread starter sho91mtx
- Start date
RS485
Supporting Donor
Hi - I had a similar problem where my sapphire would not correctly setup communications with the legacy. I reached out the Whelen about this and they told me I'd need to send the sapphire in to have them upgrade its firmware. FWIW, My sapphire was originally made in 08/12 (years before the lightbar was made).
The sapphire manual identifies a fast blink on the middle "WC" indicator LED to mean, "Pre-operational State (Boot-up)".
I'm guessing if the Sapphire can't correctly negotiate with the legacy, its gets stuck in a state where it can't do anything else so disconnecting the lightbar allows it to avoid getting stuck in this "Pre-operational State (Boot-up)" state.
Hope this helps
The sapphire manual identifies a fast blink on the middle "WC" indicator LED to mean, "Pre-operational State (Boot-up)".
I'm guessing if the Sapphire can't correctly negotiate with the legacy, its gets stuck in a state where it can't do anything else so disconnecting the lightbar allows it to avoid getting stuck in this "Pre-operational State (Boot-up)" state.
Hope this helps
